Below you will find the evidence shared by Somerset Parent Carer Forum (SPCF) with Ofsted and CQC as part of the SEND area inspection.
It is important to us that the experiences we have shared are heard, understood and recognised as representative of the realities facing families across Somerset. This evidence is not based on a small number of individual accounts. Over the last six months alone, we have heard around 6,000 individual examples of lived experience through surveys, telephone calls, coffee mornings, events, emails and dedicated parent engagement sessions for the inspection.
We want to start by saying a heartfelt thank you to every parent carer who has taken the time to share their experiences with us, not just during the inspection period but throughout the past 12 months. We recognise that sharing your story is not always easy, particularly when you are already navigating difficult and often exhausting circumstances. Your honesty, openness and willingness to speak up have been invaluable.
Monday’s parent engagement sessions were particularly humbling. Hearing the raw emotion, frustration, sadness and, at times, despair of families brought home the very real impact that the SEND system can have on children, young people and those who care for them. Behind every statistic and piece of evidence is a child, a family and a story that deserves to be heard.
We have also heard stories of outstanding support and professionals who make an extraordinary difference. But we cannot ignore the families who continue to struggle, who feel unheard, and who have to fight for support that their children need and deserve.
We are not asking inspectors to overlook the excellent work happening across Somerset. We are asking them to recognise that excellence should not depend on luck, persistence or a parent’s ability to fight for their child. Every child deserves the same opportunity to be understood, supported and included, wherever they live and whatever their needs.
This evidence is your voice. We hope that by sharing it, the realities of family life are not only heard during this inspection but lead to meaningful and lasting change.
Thank you for trusting us to represent your experiences.